Dale's Super Store

Janet L. 

on Birdeye

9 months ago

This is a scam business! Bought a DPF for my diesel pickup and paid a $800 core fee. They say my core is not rebuildable so is keeping my core charge. For a mere $200 more I could have purchased a new part instead. Don’t waste your money with these grifters. 

Benton H. 

on Birdeye

a year ago

Obviously just a 'drop-ship' business. Took 9 days to get MAP sensor and it turns out it is wrong part number. Returns require filling out a form where you must check boxes that you agree to their restocking fees and various conditions to allow the form to be submitted for their review and approval, so basically whatever they say goes even with wrong part shipped. AVOID THIS BUSINESS!!! 

Hunter L. 

on Birdeye

a year ago

Is this even a real company? I ordered an EGR cooler kit for my Volvo semi. I sent in all the cores within the 30-day time frame that they wanted it. I drove the truck and immediately found out the cooler I just received was bad. I took it to a shop, and they verified. That was over two months ago. My truck that I rely on to pay my bills is still sitting because I have yet to receive my warrantied replacement, I was told I would get. On top of that I still have not received my $900 core refund on the core this company has ha... read more

Anthony P. 

on Birdeye

a year ago

This company is trying to charge a restocking fee and shipping fee for a bumper that was purchased for a chevy, and they sent a GMC. I am a 71-year-old veteran, and I will fight this to the end. I refuse to pay for their mistake. Beware all of this company. they will rip you off. This will be posted in many more places. 

John G. 

on Birdeye

a year ago

DO NOT BUY FROM THESE CLOWNS. I ordered a fuel contamination kit for a 2012 duramax. After finding out that there were other issues with the truck, I decided to return the parts. Everything still sealed in the original packaging, never installed. They wanted to charge me 15% plus shipping to re-stock. Over $500 plus shipping just to do a simple return. Of course they are not upfront with their return policy, otherwise I would have never bought from them. Absolute trash company, especially after reading all their other bad r... read more

Affordable D. 

on Birdeye

2 years ago

NOT EVEN WORTH 1 STAR ON THEIR CUSTOMER SERVICE! BEEN WAITING FOR 2 MONTHS FOR A CORE CREDIT! THEY WILL NOT RETURN PHONE CALLS, EMAILS, FAX! HORRIBLE COMPANY 

Jais H. 

on Birdeye

3 years ago

I would never do business with them. Order parts months ago. Never shipped then tried to raise the price when I called to see what the status was of the order. They tried to raise the price by over $200 then tell me we can sell you at cost when the order was paid in full months before. They do not keep promises or have any Integrity.