Dale's Gas Appliance Repair

Barbara E. 

on Yellow Pages

7 years ago

I bought my gas heater 13 years ago from Dale's Gas and now that I'm getting ready to sell my house, I decided I should have it checked out to make sure it's working since I haven't used it in a while. Their tech came out, checked it all out, replaced the controls which I was not able to see anymore due to discoloration. It turns out that it had actually burned out. So now I have a working heater and proof that it is working (from the receipt and notes), which will be a plus for the sale of my house. The tech did a fantastic... read more

Ivan P. 

on Yellow Pages

7 years ago

Don't expect much from this company. Especially with regard to customer service and integrity. I agreed to have them come out and give me a estimate on repairing my spa heating unit for a fee. I just moved into the house and I am not familiar with this kind of thing. The technician was onsite for less than 10 minutes, did not perform any tests other than visual inspection, and tried to sell rather than repair. All of this is mostly fine except that they are charging me a $150 fee, and the tech spent most of the ten minutes t... read more

Chris T. 

on Yellow Pages

8 years ago

I've used Dales Gas for 2 years. I've spent over $10,000 on a pool pump, spa propane heater, pool heat pump, and repairs to my pool. At first, they were great; very responsive and the owner would even call to check on things. Lately, I've become frustrated. My spa propane heater, which is less than two years old, stopped working about a month ago. I called Dales Gas and was advised that they could come out several days later. They came out while I was at work and reported everything was working fine. It turned out they looke... read more

carl.stiggins 

on Yellow Pages

11 years ago

Exceptional service. I have used them over the years and without exception, Clint and Lacey are knowledgeable, experienced and care about customers. A great staff, trained technicians and superb service make Dale's an obvious choice for my pool, spa and grill service and support. 

Johnny C. 

on Yellow Pages

12 years ago

I kept in contact with this company to fix a leak in my water heater. They charged for a service they did not complete. I would definitely not recommend working with Dale's Gas. If you want to give them FREE money...that is up to you. 

roxiecoolada 

on Yellow Pages

13 years ago

Dale's Gas does not warranty their work. I just had a very expensive part replaced by their company 60 days ago and the part already went bad again they wanted to charge $140 to replace it again. The manager Clint has a very bad attitude and could care less about his customers or repeat business. I would not recommend this company to my worst enemy! 

mikedinwp 

on Yellow Pages

13 years ago

Pentair contacted Dale’s Gas under a warrantee request. I was informed by Dale’s Gas during the call to set the appointment that the service call of $85.00 and labor charges of $55.00 would apply if the pump was functioning and the cause of malfunction was not covered under warrantee. They determine that the pump was malfunctioning and the replacement would be covered under warrantee, but labor would not be since after contacting Pentair, it was determined that the pump was purchased as an “internet” sale, even though docume... read more

jheckenberg 

on Yellow Pages

16 years ago

Have you ever called for service on a product and the person answering the phone sounded like they wished you would just go away? Well HALLEAUIAH folks!! You will not find that with this company. Funny, Helpful and Friendly staff with the best customer service around. Serviced our prior salt water chlorinator system for our pool and purchased our new one from them almost three years ago. When we have had to call for service they are always Prompt and Effecient with fare rates. I cannot say enough good things about them.