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Dakota Electric Association

2.5

About this business

Your Touchstone Energy partner. Dakota Electric Association is a member-owned, not-for-profit electric utility in Farmington, Minnesota. Established in 1937, we serve parts of Dakota, Goodhue, Scott and Rice counties, just south of the Twin Cities. Dakota Electric is dedicated to service excellence and committed to safety. We can help with all your electric energy needs, for both homes and businesses, as well as many programs that can save money and energy. Our program offerings include: Rebates, grants and loans Energy audi... read more

Location details

4300 220th St W, Farmington, MN, 55024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5175 reviews
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Samantha Schaffer's profile image
Samantha Schaffer 
on Google
4 weeks ago

They over charged me by over $200 in June. They stated today that I should have received the money back on June 30. I have yet to see that money. Now, it is taking them, so far, to hours to figure it if they can write a check. It’s one thing to take the money that people owe you, but a whole mother thing when they take more and then refuse, for over a month, to give it back. Very poor customer service. If I could give 0 stars I would. Edit: They wrote me a check for the amount they owed me. They made that check out to the wr... read more

Samantha Schaffer's profile image
Samantha Schaffer 
on Google
a month ago

They over charged me by over $200 in June. They stated today that I should have received the money back on June 30. I have yet to see that money. Now, it is taking them, so far, to hours to figure it if they can write a check. It’s one thing to take the money that people owe you, but a whole mother thing when they take more and then refuse, for over a month, to give it back. Very poor customer service. If I could give 0 stars I would. 

Hunter McFadden's profile image
Hunter McFadden 
on Google
a month ago

Extremely fun walking around the zoo with family. 

Anthony Warren's profile image
Anthony Warren 
on Google
a month ago

Antiquated payment system, poor customer service, charged twice for an autopay from two different systems, etc… Dakota Electric is a worse version of Xcel. At least we know Xcel doesn’t hide behind “we are member” owned. 

Salvador Rosas's profile image
Salvador Rosas 
on Google
a month ago

For whatever reason, this year my family has been experiencing frequent power outages. I get that extreme weather can cause outages, sure, but the power is out now, and it’s only lightly raining, no storms. I hope they get their act together, this is unacceptable, especially for a customer who has never missed a payment! 

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Frequently asked questions about Dakota Electric Association

How is Dakota Electric Association rated?

Dakota Electric Association has a 2.5 star rating with 175 reviews. 

When is Dakota Electric Association open?

Dakota Electric Association is closed now. It will open on Monday at 9:00 a.m. 

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