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Your Touchstone Energy partner. Dakota Electric Association is a member-owned, not-for-profit electric utility in Farmington, Minnesota. Established in 1937, we serve parts of Dakota, Goodhue, Scott and Rice counties, just south of the Twin Cities. Dakota Electric is dedicated to service excellence and committed to safety. We can help with all your electric energy needs, for both homes and businesses, as well as many programs that can save money and energy. Our program offerings include: Rebates, grants and loans Energy audi... read more
4300 220th St W, Farmington, MN, 55024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They over charged me by over $200 in June. They stated today that I should have received the money back on June 30. I have yet to see that money. Now, it is taking them, so far, to hours to figure it if they can write a check. It’s one thing to take the money that people owe you, but a whole mother thing when they take more and then refuse, for over a month, to give it back. Very poor customer service. If I could give 0 stars I would. Edit: They wrote me a check for the amount they owed me. They made that check out to the wr... read more
They over charged me by over $200 in June. They stated today that I should have received the money back on June 30. I have yet to see that money. Now, it is taking them, so far, to hours to figure it if they can write a check. It’s one thing to take the money that people owe you, but a whole mother thing when they take more and then refuse, for over a month, to give it back. Very poor customer service. If I could give 0 stars I would.
Extremely fun walking around the zoo with family.
Antiquated payment system, poor customer service, charged twice for an autopay from two different systems, etc… Dakota Electric is a worse version of Xcel. At least we know Xcel doesn’t hide behind “we are member” owned.
For whatever reason, this year my family has been experiencing frequent power outages. I get that extreme weather can cause outages, sure, but the power is out now, and it’s only lightly raining, no storms. I hope they get their act together, this is unacceptable, especially for a customer who has never missed a payment!
Dakota Electric Association has a 2.5 star rating with 175 reviews.
Dakota Electric Association is closed now. It will open on Monday at 9:00 a.m.
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