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Dairy Queen (Treat)
- Ice Cream & Frozen Yogurt
- Waterloo, ON
About this business
Location details
238 Weber St N, Waterloo, ON N2J 3H4, Canada, Waterloo, ON, N2J 3H4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 10:30 p.m. | |
| Sat | 11:00 a.m. to 10:30 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
Every time I come to this location on Weber Street in Waterloo it just feels like we get ripped off. I am okay paying the prices but the blizzards are always 3/4 full & the banana splits are so small. And I say this because we do visit the Westmount & King Street locations & they are generous with everything. Tonight was the final straw for me I will drive farther to a different location to get a proper amount for what I am paying for. The girl made my banana split wrong the first time (pineapple instead of caramel - I reque... read more
Very disappointed with my experience at this Dairy Queen. The Indian girl with specs was extremely unprofessional and rude. At 10:40, she refused to take our order even though the store clearly closes at 11, and told us to leave by 10:45 with an attitude. When I asked a simple question about what goes into a sundae, she showed no interest in helping and responded with more attitude. This is unacceptable customer service and left a very bad impression. Management should really address this through proper staff training, as cu... read more
Very rude and disrespectful attitude from the staff. She didn’t even know how to greet customers properly and was extremely unprofessional. At 10:40 PM, she refused to take my order even though the store clearly closes at 11:00 PM. The lady wearing specs, who seemed to be the manager on duty today (23/08/25), spoke with an attitude and treated customers like they were a burden instead of providing service. Completely unacceptable behavior. I honestly hope management looks into this seriously so that she learns a lesson and n... read more
I usually love coming to Dairy Queen because dessert is something people enjoy with happy faces. Unfortunately, my experience at this location was very disappointing. On our visit around 10:30 PM (well before closing at 11), a lady staff member wearing glasses served us three sundaes. When we politely asked if we could order just one more, she responded in a very rude and unprofessional way, telling us to leave. It was upsetting because we were still well within business hours and simply wanted to enjoy dessert. Customers co... read more
Busy but still quick service.
Frequently asked questions about Dairy Queen (Treat)
How is Dairy Queen (Treat) rated?
Dairy Queen (Treat) has a 4.2 star rating with 875 reviews.
When is Dairy Queen (Treat) open?
Dairy Queen (Treat) is open now. It will close at 10:30 p.m.
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