Dairy Queen Grill & Chill's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Dairy Queen Grill & Chill

4.0

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

3121 E Atlanta, Springfield, IL 62702, Springfield, IL, 62702, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
4.0618 reviews
Select a rating
Ella Knoles's profile image
Ella Knoles 
on Google
3 days ago

Ice cream cone was melted and workers were constantly cursing and smelt bad 

Laura Trader's profile image
Laura Trader 
on Google
4 days ago

Absolutely awful!! Do not go here, you will be very disappointed!!! Went thru the drive thru, had to give order three times, because they were messing with the printer, only to get home to old, cold, fries, burgers that had ketchup and pickle, we had ordered mustard and onion, and paid more for"specialty toppings".they did not give a receipt, but i had the receipt on my phone. Went back they would not give a refund because we did not have the printed receipt, that they could not print. Will never ever go back, they treated u... read more

Chuck Trader's profile image
Chuck Trader 
on Google
4 days ago

Do not support this location go to North Grand in Springfield Illinois. More than once have had bad service. Went through the Drive thru tonight and placed a simple order and could tell chaos. When I was able to finally place my order at the speaker menu I had to tell the girl my order 2 to 3 times pretty simple one of the hamburgers and the seven dollars had mustard pickle onion the other had lettuce mustard onion. Once I got to the window. There was a older lady taking the payment and another woman working on the printer o... read more

Brooke Sidener's profile image
Brooke Sidener 
on Google
2 weeks ago

Poor customer service , rude employees , sat for 20 min for ice cream went up to figure out why we still haven’t gotten and they mad ice cream wrong 3 times ! Horrible customer service!!!! 

Mendy2 Overly's profile image
Mendy2 Overly 
on Google
2 weeks ago

Staff are so friendly 

View all google reviews

Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 4 star rating with 618 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com