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Dairy Queen Grill & Chill

3.5

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

20425 Empire Ave, Bend, OR 97703, Bend, OR, 97703, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.5720 reviews
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Jake Lakin's profile image
Jake Lakin 
on Google
3 weeks ago

To clairify, the staff did absolutely amazing. The shift manager, the cooks, everyone was great. The food was the freshest I have ever had from a DQ. The problem is caused by the owner, I know this for a fact as I also own my own business and everything I saw this crew dealing with came back to an owner who is cheap and incapable. They need too increase this crews labor hours so they can have atleast one more person on shift on Sundays during lunch rush, I get that its not a major lunch rush but it was absolutely crazy watch... read more

D. C. R.'s profile image
D. C. R. 
on Google
3 weeks ago

Busiest location. Corporate level is TRYING to kill this store. ..., If you want this place to stay, stick to the drive-thru, (for Bend's sake, please!) They put a competent guy in charge, but it's killing him doing everyone's jobs; corporate then refuses to do a staff restructuring to fix team cohesion for this (the busiest) location in Bend, Oregon. For years. 

Carson Daniel's profile image
Carson Daniel 
on Google
3 weeks ago

Wish I could review the food, but the store was closed when I got there. The hours are marked 10am to midnight online and in the app; I put in a mobile order that charged my card and was marked completed, but this location was closed when I arrived. I understand that they can’t be open forever, but I was surprised that the app still allowed and charged for an order at a closed restaurant. The lack of transparency was frustrating. 

Autumn Williams's profile image
Autumn Williams 
on Google
3 weeks ago

This is the second time now they have gave my straight just toasted bread with my chickens strips and fry’s and they had to ask me multiple time what my order was we waited over 10 minutes to even receive are food and we were the only people in line 

Izzy Robbins's profile image
Izzy Robbins 
on Google
a month ago

they were very rude. one teenager was on their phone with a headphone in while taking my order. they didnt give me any dipping sauce when the 4 piece comes with gravy as a dipping sauce. looks like these people dont care about their job. 

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Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 3.5 star rating with 720 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is closed now. It will open at 10:00 a.m. 

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