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Dairy Queen Grill & Chill

3.3

About this business

Location details

525 BC-97 #900, West Kelowna, BC V1Z 4C9, Canada, West Kelowna, BC, V1Z 4C9, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
3.3261 reviews
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Melanie Tisdale's profile image
Melanie Tisdale 
on Google
5 days ago

The staff there is incompetent and rude. They Over charge us every time. 

Travis Loren Gault's profile image
Travis Loren Gault 
on Google
a week ago

Great spot, food, and Best icecream in town of course. 

Laura St Jean's profile image
Laura St Jean 
on Google
2 weeks ago

Terrible Service, Every Time The Dairy Queen near the bridge in West Kelowna is consistently the worst. Every time I ask for a simple customized sundae, the answer is just “No” — no explanation, no effort. I’ve even shown a video of exactly what I want, and they still refuse and just point at the menu board. I’ve asked about chocolate soft serve (like they use in cakes), and again, “No.” The staff are rude, dismissive, and clearly don’t care. Even standard menu items get messed up. Compare that to the DQs up the hill near Sa... read more

M. Kruse's profile image
M. Kruse 
on Google
2 weeks ago

1 Star — If I could give zero, I would Every single time I go to the Dairy Queen near the bridge in West Kelowna, it’s the same disappointing experience. I try to order a simple customized sundae — something other DQ locations have no issue with — and I’m met with a flat-out “No.” Not even a “let me check” or “we’ll see what we can do.” Just NO. I’ve even shown them a video clearly explaining what I’m asking for — still a no. They don’t care. They just point at the menu board like robots and shut the conversation down. I’ve ... read more

Cassandra Dog lover's profile image
Cassandra Dog lover 
on Google
2 weeks ago

hi I ordered honey barbeque chicken, strips basket when I took one bite of the food it tasted horrible. It was either not cooked properly really old one of the two after eating it this morning I threw up four times thank you Dairy Queen. Check your food before serving it to customers and hire cooks that know how to cook. I’ve never had this happen before just warning people if you order that basket be cautious you can end up being sick too. Due better DQ 

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Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 3.3 star rating with 261 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is open now. It will close at 10:00 p.m.  

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