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Dairy Queen Grill & Chill
- Fast Food
- Urbana, IL
About this business
Location details
911 W University Ave, Urbana, IL 61801, Urbana, IL, 61801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 10:00 p.m. | |
| Sat | 10:30 a.m. to 10:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
There was a dead fly in my girlfriends blizzard and when we took it back for a replacement they acted like we were lying and sat there giving us dirty looks and talking about us. Then the manager held the blizzard upside down unnecessarily long and said "I wait 5 minutes" just to be petty. Definitely not getting ice cream from this location anymore.
Always the most friendly service
I always get ice cream cake from this location for special events and today I asked for the cake to be decorated in a very specific way. The staff members were very attentive and really tried to best understand my complicated order. The sweetest lady took her time making decorating it and the cake turned out amazing. Everyone that I interacted with was attentive, polite, and helpful. I am truly grateful for the service they provided.
I order here a lot for mobile online orders. Today I came in after placing my order and with no warning I was told the lobby is closed for construction and there was a small printed sign. No other signs, nothing in the mobile app and they have a billboard outside with nothing. So I had to back up and wait in line to get my food that was already prepared. Now I don't mind the construction and the staff is usually very friendly but I also do not like to be inconvenienced. Just better signage would be nice so people know.
Frequently asked questions about Dairy Queen Grill & Chill
How is Dairy Queen Grill & Chill rated?
Dairy Queen Grill & Chill has a 4.1 star rating with 579 reviews.
When is Dairy Queen Grill & Chill open?
Dairy Queen Grill & Chill is closed now. It will open at 10:30 a.m.
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