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Dairy Queen Grill & Chill

3.2

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

9910 99 Ave, Fort Saskatchewan, AB T8L 4G8, Canada, Fort Saskatchewan, AB, T8L 4G8, Canada

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:30 p.m.
Tue10:30 a.m. to 10:30 p.m.
Wed10:30 a.m. to 10:30 p.m.
Thu10:30 a.m. to 10:30 p.m.
Fri10:30 a.m. to 10:30 p.m.
Sat10:30 a.m. to 10:30 p.m.
Sun10:30 a.m. to 10:30 p.m.
3.2619 reviews
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James V's profile image
James V 
on Google
6 days ago

This place has gone downhill - big time. Way over priced. Recently shrunk the sizes down. Ice cream in a PB Parfait and a HF Sundae was very runny and slopped down the sides. Very little Hot Fudge. The staff seem uncaring. We will not return near as often anymore not just for the high prices for down sized portions, but the whole experience has gone bad. DQ corporate needs to inspect and audit these places for product and staff performance, on site, routinely. So sad. Used to be a real treat. 

Keira Syl's profile image
Keira Syl 
on Google
a week ago

I’ve waited a long time to make this review cause I was debating on if it was something that should’ve been spoken out about but I have been disappointed there time and time again with the service, the management and just the atmosphere of the place. I overheard how the management talked to their staff and it was insane, they would scream at eachother and call their employees IT. The belittlement is crazy. I will never be coming here again and I hope these employees are able to find somewhere better. 

Julianah Barron's profile image
Julianah Barron 
on Google
a month ago
Charlene Gozon's profile image
Charlene Gozon 
on Google
a month ago

Went there for a drive thru today and customer service is awful! Rude order taking and gave us our order like they dont wanna work there. 

Fish On!! Alberta Adventures's profile image
Fish On!! Alberta Adventures 
on Google
a month ago

Good food usually if they even get it right. Service shoud be better. Horrible service more than ever. Need to hire people like you had years agi that cared about their job. Ones now dont give a crap if its good or even if its what you ordered. We wont be back to waste our money there and will drive all the way to Sherwood Park where we havent been dissapointed even once. Service in Sherwood Park is how its supposed to be. 

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Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 3.2 star rating with 619 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is closed now. It will open at 10:30 a.m. 

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