Dairy Queen Grill & Chill

Christine L 

on Google

3 months ago

I ordered food for my daughter to the wrong Dairy queen location. Google says this location on Dobbin Rd does not open until 11am. The other one in West Kelowna was open and said HWY 97, so I assumed and shouldn't have, that I had the correct place. The older front counter lady was extremely rude to a 15-year-old girl. I had no issues paying for another burger for her as this way my mistake. But making a young girl bawl her eyes out in the parking lot was not ok. You are in customer service, people make mistakes, you get pai... read more

Stefan Gee 

on Google

3 months ago

Stale pretzel sticks, I have an allergy to peanuts they managed to get my girlfriends peanut flavored blizzard all over mine. There was a bite taken out of my girlfriends chicken fingers. We compared the bite shapes. I am flabbergasted by the lack of hygiene and the disgusting conduct occurring here. I used to love getting for from dairy queen 

Kÿle 

on Google

3 months ago

Very poor customer service at this location. Ordered two chicken ranch snack wraps with extra cheese, I received NO cheese on the wraps a dab of ranch and some rotting pieces of lettuce. Remade the wraps at home with cheese, fresh lettuce and reheated the chicken in the air fryer. Called to talk to them because the rest of the order was fine, was met with attitude and told I would get a call back after their “investigation.” Two days later, no call back. I call them and get more attitude. Keep the $.85, clearly you need it i... read more