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Dairy Queen Grill & Chill

3.4

About this business

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain. 

Location details

1025 Outlet Center Dr Suite 910, Smithfield, NC 27577, Smithfield, NC, 27577, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.4226 reviews
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Marc Short's profile image
Marc Short 
on Google
5 days ago

Out of gravy for the chicken, of course they didn’t bother to mention that until after we got our food. Out of half the dipping sauces. Surprisingly they had ice cream. We dined in and the people after us had a messed up order too. Worst DQ we’ve ever been to. 

R Brown's profile image
R Brown 
on Google
2 weeks ago

Went there today the food cost $36 was microwaved, soggy and nasty. The soda machine was filthy inside where ice comes out. Floors and tables nasty. Behind the cash register where food was being prepared was nasty and sloppy. The blizzards and drinks they made for each customer were messy spilling all down the side Of the cups. It was hard to choose a drink to make because most tasted like water. They barely had sauce for the nuggets.. it was chaotic. Myself and another customer both said the longer we waited for our food an... read more

Gary Phillips's profile image
Gary Phillips 
on Google
a month ago

Excellent. 

Brooke Mitchell's profile image
Brooke Mitchell 
on Google
a month ago

I was extremely disappointed. When I was paying the girl who handed me the receipt didn’t even look up off her phone. the pretzel and queso I ordered was so gross I didn’t even finish it. The bottom side of the pretzel seemed soggy and was taking a bubbly like shape. It was drenched in butter and the queso was rubbery. I didn’t like the ice-cream I got but that is more of a personal dislike than a quality issue. 

Rose King's profile image
Rose King 
on Google
a month ago

They have a good selection. Staff busy with each other instead of customers. Prices have gone way up and sizes way down. The quality isn't what it used to be. We do go there when we visit family, but won't again after last trip. 

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Frequently asked questions about Dairy Queen Grill & Chill

How is Dairy Queen Grill & Chill rated?

Dairy Queen Grill & Chill has a 3.4 star rating with 226 reviews. 

When is Dairy Queen Grill & Chill open?

Dairy Queen Grill & Chill is closed now. It will open at 11:00 a.m. 

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