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2020 Grand Ave #100, West Des Moines, IA 50265, West Des Moines, IA, 50265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been a customer for years. Tonight was a miserable experience. It took FOREVER to get through the line of FOUR cars. 25 minutes, mayyybe closer to 30. They charged over 7 dollars for a small blizzard and then forgot(?) to add the mix-ins. When questioning the high charge the worker was smug, and didn't offer a receipt. The service was so bad it wiped out a decade of patronage - my family won't be going back.
Ordered a cone and the $.85 blizzard deal. Mentioned that when ordering. When I got to the counter, the $.85 blizzard was not acknowledged. Got a little bit of pushback from the young gal at the window about her not being able to tell if I was using the deal, when it was mentioned when I ordered.
Not sure why they refuse to replace/fix the twist ice cream machine. Literally been close to 6mo ago when it initially broke. Seemingly prideful about NOT having fixed the machine when asked.
Orange Julius on the menu, no Orange Julius in the store. Disappointed.
Dairy Queen (Drive Thru) has a 3.5 star rating with 10 reviews.
Dairy Queen (Drive Thru) is closed now. It will open tomorrow at 9:00 a.m.
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