"Customer service is very poor, especially when it comes to get refund. they want your money and they make it very difficult to address "...
"Delivery takes months and is constantly pushed back."...
"Edited: It took them more than 6 months for delivery. They are very slow and vague about updates and follow ups."...
"Great stuff in the store. The staff, however, is rude, judgmental, insulting and pretentious."...
"Poor customer service, ordered media cabinet, 2 ottomans and a coffee table last August. Some of the items were to be delivered today w"...
"Really bad customer service. We were the only ones in the store and the gentleman on the computer didn’t help us with anything. Also,"...
"Just purchased my first custom piece from Nella Vetrina and I am in love! Steve and Douha helped me with my beautiful new dining table "...
"Very frustrated with this business owner: Dropped off fabric and pillow forms: 1. Gave me a quote for $100 a pillow $150 a pillow with "...
"Been in here a few times, only last visit did I pull the trigger on a woven fabric. Couldn’t find a price so went to ask and the owne"...
"Patiently waiting for my order to be deliver, estimated delivery time at the time of purchase was for 4/21 - 5/5; called today to know "...
"Their marketing person Tolga is the best 🤩"...
"I bought my locally made couch from Furniture Shack a few weeks ago and have been loving it so much! It is so comfortable and quality m"...
"Confused why people are saying they are rude... I came here to get wood and it was at a really great and affordable price, way better a"...
"Delivery charges $80 per day until you can receive the items....they don't tell you that when you order it.....poor customer service..."...
"Great price"...
"I was in their new Soho store recently. Their product line is broad and sales people were helpful I purchased a Mony sofa bed and the q"...
"Absolutely horrible, will never ever shop with Pottery Barn ever again. We ordered a Crib in January which had a promised delivery by M"...
"Can’t recommend Studio Anise enough. Paul did an excellent job helping us think through all of our options with regard to furnishing "...
"i’ve been buying from this place for years, never disappointed!"...
"Horrible company. Hangs up on you!"...
"No longer there"...
"was introduced to A. Rudin only three years ago but really haven't considered other options for custom upholstery since. It's incredibl"...
"I ordered a $40 sheet set from this company through Amazon. I poured the sheets out of the bag, picked them up and put them in the wash"...
"Wonderful furniture and fabrics, really unique pieces."...