D M Thompson Masonry Chimney Repair Specialist

Barbara Gray 

on Google

5 years ago

Mr. Thompson inspected chimney and gave an estimate. I was very pleased with the cost, as it was almost half of what another company had given. Installation was scheduled and competed as agreed to. Installers were very professional. Gave instructions on using the fireplace. Cleaned everything up before they left. Had several fires in fireplace over the winter and everything was great. 

Erik Berger 

on Google

6 years ago

It had been over 5 1/2 weeks since the first appointment was made and canceled by them and they failed to show up on a scheduled second appointment three weeks later. There was no mention about a one year guarantee with those appointments which incidentally was not stated on their invoice and even if it was stated, I would certainly expect better workmanship that would fix the problem and not just putting a band aid on it. I understand there is no guarantee on water issues that could be coming through the roof or flashing th... read more

John Nicholson 

on Google

8 years ago

I was scheduled 3 weeks out for a chimney sweeping. They called to get directions the day of the appointment and never showed up. I later inquired and was told that the driver couldn't find it, "so he just have up. And, yeah he probably should have called." If they didn't want the work, they should just say so.