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4.6

★★

233 reviews

5★180

4★27

3★8

2★1

1★11

6 reviews have no rating

Reviews(16)

Google Reviews(217)

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Breanna Hutter on Facebook

2 years ago

They always have what we needed for the 2020 year!!

Terry Adams on Facebook

3 years ago

We have been on a waiting list for silkie chicks for 6 months. We have called and stopped by multiple times to check status and were told repeatedly that the birds have not arrived. Today I stopped by to check status of the birds and they actually have came in. But then the lady at the counter informs me that the birds have already been promised to people who have been on the waiting list for 3 months. It’s very frustrating to wait for that amount of time to be told that the chicks that you’re waiting for have been given to people who have waited half the amount of time that you had. The lady at the front only to tell me that she is sorry they have been already promised to other people. Instead of doing the right thing and providing my family with the birds that are rightfully ours, they say they are sorry but there is nothing they can do!!! Great customer service!!!! Not!!!

Business Response:

Terry, we are so sorry this happened. I completely understand your frustration. We strive to provide excellent customer service and we obviously fell short. Baby chick availability this year has been extremely limited making it hard to manage, but we still should have done much better. We will visit with the team to make sure we have a process in place to manage these situations. Again, we are truly sorry this happened. We hope you'll give us another chance to serve you and your animals. Please do not hesitate to reach out at info@dlfarmhome.com or you can call Gabe, the store manager, at 972-562-9995.

Amanda Whitlock Smith review for D & L Ag-mart

Amanda Whitlock Smith on Facebook

3 years ago

great company, great customer service, great people! we recently moved to the area and everyone is so helpful. The delivery option is perfect and ideal for us. they are thorough, kind and amazing people! My family and I won't go anywhere else!

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