D K Auto Inc

Kevin Thurmond 

on Google

2 years ago

I just called to check an eta and was immediately hung up on. I was extremely polite and just wondering. I will never use this service again. 

Josh Clem 

on Google

3 years ago

Waited 5 hours past the ETA for towing service. Then called and found out they would “be here in 30 minutes”. waited another 2 hours and called again. Super disrespectful over the phone and said they have no record of a request submitted even though i provided proof of my request. He then hung up on me and when i called back he claimed I talked too much and doesn’t have time for me. If you’re the owner of this Auto shop, you need better employees. Super disrespectful I cannot stress that enough. Highly don’t recommend evenin... read more

Scott Salvatore 

on Google

3 years ago

Engine lost compression on an exit ramp. State Farm dispatched this company. After being paid they tried to Strong Arm insurance for $700 because they were picking up a Mazda RX8. Had to wait 3 hours and then dispatched someone else. Should have all business licenses stripped and banned. AVOID. 

Julia Berg 

on Google

3 years ago

My insurance contacted them at 6:30pm to come get me for a flat tire. It’s now 11:37pm and I’m still in my car being told they are 30 mins away. 

charlene kehoe 

on Google

3 years ago

They were called by my daughter in laws insurance company. Her car died and she had 2 children in the car in a 90 degree day. They never showed, never called this was paid for up front. When you called them there was no answer and mail box was full. She waited 3 hrs and could not reach anyone. This business is very unprofessional, the insurance company has filed a report against them. Do not use them, dont trust them.