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Cwmtawe Medical Group

2.8

About this business

Location details

80 High St, Clydach, Swansea, SA6 5LN, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
2.814 reviews
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Jonny Rees's profile image
Jonny Rees 
7 months ago

This is a review of the pharmacy and not that of the surgery. If you ever wanted to see a place where all employees are jobs worth's you've found the right place. Attitude from half of the staff is awful. Have asked for a prescription, got told they couldn't find it, then I mentioned it might be a batch, to then be huffed at and told that they needed to know that. The member of staff who has regularly asked that question in the past didn't this time. Am I to know of a new system they are using? Other times in the past they h... read more

Steven Sharp's profile image
Steven Sharp 
7 months ago

I have finally moved and left this surgery, the nursing staff are fantastic and Doctors once you see them are ok, but there is a big BUT that is the administration they are the worst in the world ! Even today as my transfer was completed to my new doctors they messed up, collecting a paper and they had by their messaging system “Ask my GP” ( that’s the 24 hour a day service that is actually about 4 hours a day ) told me to collect at three pm so a 26 mile round trip later and I notice they gave me incorrect dates ! Fortunate... read more

Sophie Bale's profile image
Sophie Bale 
8 months ago

This has to be the worst medical practice I have ever used. I have requested 4 times in the last 3 weeks for at least a phone call back from a practitioner although face to face would be preferred and have been denied every time. They changed my prescriptions without consulting me and the woman on the phone today was quite rude. It took me 17 attempts to call them today as the first 16 calls said user busy try again later. By the time I eventually got through the woman informed me it was to late in the day now and I should h... read more

angela hearne's profile image
angela hearne 
a year ago

Always brilliant,prompt care, exceptional, thank you 

Kathryn Rees's profile image
Kathryn Rees 
a year ago

I can only say clydach health centre is the absoulute best I have nothing but praise for the Gps physio nurses receptionists whenever i have requested anything on Ask my Gp it has been dealt with within a few hrs and i feel the care is exceptional dont change a thing Clydach you are 5 stars 

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Frequently asked questions about Cwmtawe Medical Group

How is Cwmtawe Medical Group rated?

Cwmtawe Medical Group has a 2.8 star rating with 14 reviews. 

When is Cwmtawe Medical Group open?

Cwmtawe Medical Group is closed now. It will open tomorrow at 8:30 a.m. 

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