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CVS Specialty Pharmacy

1.7

About this business

CVS Pharmacy in Troy does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmetics, vitamins, baby items, and more! 

Location details

1307 Allen Dr ste h, Troy, MI 48083, Troy, MI, 48083, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:30 p.m.
Tue7:30 a.m. to 7:30 p.m.
Wed7:30 a.m. to 7:30 p.m.
Thu7:30 a.m. to 7:30 p.m.
Fri7:30 a.m. to 7:30 p.m.
SatClosed
SunClosed
1.742 reviews
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Joseph Bartlett's profile image
Joseph Bartlett 
on Google
4 weeks ago

Completely incompetent. Cancelled an approved prescription with no notice or reason. They always call me and tell me that I need to call the manufacturer of my prescription despite already having done that, then they tell me I need to call PrudentRx despite having already done that. They have wasted so much of my time and my doctors time it is unbelievable. 

Joe Fedullo's profile image
Joe Fedullo 
on Google
a month ago

If they tried to be worse, I don't think they could do it. 

Joseph Bartlett's profile image
Joseph Bartlett 
on Google
2 months ago

Beyond incompetent. I have over 40 hours of call time with CVS Specialty. I've done everything correct, I have a prescription approved through insurance, I have prior authorization. Yet every single time I try to refill they email me, message me, call me, they tell me I need to call my copay assistance program (despite already being set up and exhausting funds which they can see). I call CVS Specialty back and now they tell me that I need to call PrudentRx (despite already being set up which they can see). PrudentRx tells me... read more

LaWanda Botos's profile image
LaWanda Botos 
on Google
3 months ago
E C's profile image
E C 
on Google
6 months ago

Worst specialty pharmacy ever. Had my info and didn't bother to call to fill a $5 prescription. Said my insurance was terminated, which is a lie. Incompetent people that are poorly trained. Switched pharmacies and had my script filled in two days. Do not recommend CVS specialty pharmacy at all. Stay clear! 

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Frequently asked questions about CVS Specialty Pharmacy

How is CVS Specialty Pharmacy rated?

CVS Specialty Pharmacy has a 1.7 star rating with 42 reviews. 

When is CVS Specialty Pharmacy open?

CVS Specialty Pharmacy is closed now. It will open on Monday at 7:30 a.m. 

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