CVS Pharmacy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

CVS Pharmacy

3.4

About this business

Location details

3674 GA-5, Douglasville, GA, 30135, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.437 reviews
Select a rating
Jackie Price-Thornton's profile image
Jackie Price-Thornton 
5 years ago

For the last 3 months I have had a problem getting my migraine medicine refilled. Every month I’m on the phone with my insurance company, emgality, my doctors office, and CVS. I have to relay messages from all 4 to each other. I get a migraine from having to be on the phone for 2. -3 hours trying to do every one else job. No matter what I try to tell them no one listens. It is bad enough that I have these horrible headaches but to have to go through a circle of people every month to get my prescription filled is an awe full ... read more

Stacey Coward Payne's profile image
Stacey Coward Payne 
6 years ago

Went to pick up a prescription that was called in 36 hours before I arrived. I was informed it wasn’t ready but someone would “expedite” and have it ready in about an hour or 2. I sat and waited. Hearing them say my last name was ready, went to the register. The pharmacist ignored me. One worker took 2 phone calls after seeing me stand there. The other worker helped 2 drive thru customers without ever acknowledging me. Prescriptions are stacked all over in baskets and bags. Very unfriendly. I will not be returning. Even if i... read more

Teresa Thigpen Strom's profile image
Teresa Thigpen Strom 
6 years ago

Customer care is ZERO!! AVOID AT ALL COST 

Tiffany Stewart-Stanley's profile image
Tiffany Stewart-Stanley 
7 years ago

This pharmacy is absolutely horrible. The Pharmacist Stacey Houske at the CVS Pharmacy in the Target in Douglasville refused to fill my mother's prescription who going through Chemo and treated her and my husband horribly. I can't believe that CVS has employees like this. 

Doug Bond's profile image
Doug Bond 
8 years ago
Darlene Scott Stone's profile image
Darlene Scott Stone 
10 years ago

The pharmacy at this CVS provides very poor service after waiting 1 hour today they finally gave me my prescriptions after multiple requests. I could see that they had to change it before giving it to me. I had three prescriptions and they had to locate the other two which were not filled and then when they found them they told me they didn't have them and would have to order them. While I was waiting I got a call from Rite Aid that they had my prescription ready that was called in from my doctor's office and 30 minutes late... read more

Frequently asked questions about CVS Pharmacy

How is CVS Pharmacy rated?

CVS Pharmacy has a 3.4 star rating with 37 reviews. 

When is CVS Pharmacy open?

CVS Pharmacy is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com