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CVS Pharmacy

3.1

About this business

Location details

460 NW Pkwy St, Azle, TX, 76020, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.174 reviews
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Rae R.'s profile image
Rae R. 
2 years ago

I used to have a lot of problems with this pharmacy but thanks to the hard work and customer care of Nghan and Katy, my problems were handled. Thank you so much for these two individuals especially. Rae R. 

Shannon's profile image
Shannon 
3 years ago

Waited on the phone for 35 and 24 min. On hold. Not one single answer from a human. The customer service here has been awful for a long time, but I truly see it is dripping further down the scale. Will be moving our family’s business elsewhere.  

Cheryle Edwards's profile image
Cheryle Edwards 
recommend  Recommended
4 years ago

The pharmacist! So helpful. 

Sherri Gaither's profile image
Sherri Gaither 
4 years ago

DO NOT SHOP HERE!!! Tried to make a return. Spoke to Laticia on the phone she says ok, bring it up there and she shows me SOMEONE else’s receipt saying no returns until further notice. This is not posted anywhere in the store. The Corp Office says it’s only on medication. They can have it, I’m out the money but you’re out a customer. Based upon Laticias attitude not sure you even care about your customers. Walgreens will be my only store now because they post what they are doing. I reported the purchase as theft with the ban... read more

Corie Cutler Pickens's profile image
Corie Cutler Pickens 
5 years ago

Your video chat doctor call are a joke!! I have now paid $52 for the "Dr" to tell me she cant help me I'll have to find another way to get antibiotics for what I know full well is a UTI since it's my body and I know my symptoms. This means another $90 visit and 2 hour wait at minute clinic since there is ALWAYS only ONE health care provider at my store even though there are 2 rooms for patient care. 

Summer Houx's profile image
Summer Houx 
5 years ago

Poor customer service almost every time we have to get a prescription. Waited all day to get my prescription then was told they didn’t have one in store. They acted like I need to figure out what store had it and call them. 

Lance North's profile image
Lance North 
6 years ago

terrible customer Service. you would think that after all the negative reviews that they would fix it! 

Vincente Bryce Rangel's profile image
Vincente Bryce Rangel 
6 years ago

Absolutely worst customer service I've ever experienced. One lady in particular acts like everything you ask is a huge inconvenience even though its apart of her job title. I highly recommend using ANY other pharmacy instead of CVS. On top of that they're slow and super lazy. If they have to do a little extra they start getting an attitude. Could be better if they replaced their whole staff. 

Lance North's profile image
Lance North 
6 years ago

Slowest and worst service ever. Lines are always a mile long. Employees don't care! 

Frequently asked questions about CVS Pharmacy

How is CVS Pharmacy rated?

CVS Pharmacy has a 3.1 star rating with 74 reviews. 

When is CVS Pharmacy open?

CVS Pharmacy is open now. It will close at 6:00 p.m.  

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