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Custom Restoration

4.7

About this business

Custom Restoration provides 24-hour emergency response services for water, fire, and storm disasters. We also provide a multitude of cleaning services including content cleaning and storage, air duct and HVAC cleaning, vandalism clean up, and more. Our technicians are highly trained and take pride in providing high quality service to residential and commercial customers with a focus on the customer experience. Custom Restoration is a fully licensed general contractor for residential and commercial properties. With over 40 ye... read more

Location details

5615 Harrisburg Industrial Park Dr Suite 200, Harrisburg, NC, 28075, United States

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4.715 reviews
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Chad Black's profile image
Chad Black 
on Google
a year ago

Custom Restoration came to my home for restoration and remediation. I'm beyond impressed with their work. The entire team is professional, efficient, and meticulous. They are so helpful and walked my wife and I through every step of the process. Communication was seamless, and they exceeded our expectations. Five stars for a job well done! 

ann ryan's profile image
ann ryan 
on Google
a year ago

The water heater in the condo next burst causing substantial water damage to my unit. Custom Restoration provided prompt, efficient, professional services to mitigate the damages, clean up the mess and walk me through the whole process with a great deal of empathy and responsiveness throughout the whole process. Their team was a pleasure to work with and a joy to have in my home during a time that was extraordinarily stressful. They were respectful, professional, kind and cleaned up after any and all work was done. I would h... read more

Jody Steele's profile image
Jody Steele 
on Google
2 years ago

We could not be more pleased with our experience with Custom Restoration and our bathroom remediation! As soon as we alerted them to our water issue, the team was out immediately, had the issue contained and helped us navigate the process with our insurance. Everything was done in a timely manner, the team showed up as promised, every time and if there was anything that was delayed (such as materials) we were made aware. Despite supply issues, our bathroom was completed in the timeline promised. The team was professional, fr... read more

Jessica Fava's profile image
Jessica Fava 
on Google
2 years ago

Our primary shower had a leak and Custom Restoration handled everything from start to finish. They were on top of things from the start, they helped with dealing with insurance, and communicated with us every step of the way. Their employees were very professional and courteous throughout the process. The owners stopped by often to check on progress and answer any questions we had, as well as Sean, who was our go to person. My husband and I are extremely happy with the end result. 

Ron Barrier's profile image
Ron Barrier 
on Google
2 years ago

I suffered a house fire that virtually destroyed my garage and deck. The fire managed to get into the attic and did a great deal of damage to the roof. There was water damage throughout the house due to the necessary actions of the fire department. Amanda and Sean were at my house that evening as they had been recommended to me by trusted friends. They offered their services and spent a lot if time with me explaining the process of getting back to normal. They were very kind and considerate to me and not at all pushy or over... read more

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Frequently asked questions about Custom Restoration

How is Custom Restoration rated?

Custom Restoration has a 4.7 star rating with 15 reviews. 

When is Custom Restoration open?

Custom Restoration is open now. It is open 24/7. 

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