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Custom Pools Inc.
- Home Services
- Newington, NH
About this business
Location details
373 Shattuck Way, Newington, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I bought a hot springs 7 person hot tub for $9000 about 9 years ago. The control panel has burnt out. I called them for servicing and the first scheduled appointment was a no show, no call. 2nd appointment AGAIN no show, no call. Figured i give them 1 more shot, third time they diagnosed the problem, sent an email saying the control panel needed to replaced. I called and emailed them to ask if they were going to order it and schedule it to be replaced. No response from them.
this place is always 3-5 days late. does have fairly well service, but otherwise this company doesn't ever arrive on the day we planned.
I 100 percent recommend them for any pool or hot tub needs. I worked with Chad and from our first interaction to learning about Hot Tub’s and what features are offered Chad took me seriously and answered every question and helped me make the perfect fit and made sure I was able to get it on a order that same week!! Chad is incredibly knowledgeable and is there for the customer Custom Pools and Spas is a top tier company with amazing staff. I look forward to working with them for years to come and throughout the lifetime of m... read more
Chad was excellent throughout the entire process! He was knowledgeable and answered questions we had when deciding on which tub to purchase. He checked in with us and kept us updated on delivery and even made sure we got everything up and running properly afterwards!
Had a great experience with Chad at Custom Pools. Initially reached out to inquire about their Jacuzzi hot tubs (nearest dealer near me in MA) and subsequently went in the store to purchase. Everything from initial call to delivery and now maintenance was/is top notch service. They all make sure that questions are answered and make themselves available as needed. Highly recommend.
Frequently asked questions about Custom Pools Inc.
How is Custom Pools Inc. rated?
Custom Pools Inc. has a 3.6 star rating with 57 reviews.
When is Custom Pools Inc. open?
Custom Pools Inc. is closed now. It will open at 9:00 a.m.
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