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Custom Home Exteriors Inc.
- Construction
- Garner, NC
About this business
Custom Home Exteriors is a siding, windows, roofing, and full-service exterior contractor serving the greater Raleigh, NC area.
Location details
1540 Mechanical Blvd, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Custom home Exteriors did the siding on my new home. Siding was hung in either direction and when the sun hits, looks like two different colors completely. They failed to install a starter strip on the bottom and also did not use enough nails. When the wind hit, the siding was slapping against the house sounding as if doors were being slammed. The did come back and put more nails in but refused to take responsibility for how it looked. It was determined, "Just stand close and you won't see a problem". Very unprofessional.
Business response:
Dear BBB Representative and Homeowner (****),Thank you for the opportunity to address this concern. Custom Home Exteriors ***** takes pride in the quality of our work and in ensuring our installations meet manufacturer specifications.Upon learning of the homeowners concerns in 2023, we took the following steps:Installation Verification: We reviewed the siding installation with ***** ******, the manufacturer. Their Technical Area Manager confirmed that the product was installed correctly (it can only be installed one way) and... read more
Custom home Exteriors did the siding on my new home. Siding was hung in either direction and when the sun hits, looks like two different colors completely. They failed to install a starter strip on the bottom and also did not use enough nails. When the wind hit, the siding was slapping against the house sounding as if doors were being slammed. The did come back and put more nails in but refused to take responsibility for how it looked. It was determined, "Just stand close and you won't see a problem". Very unprofessional. De... read more
The *** Company installed siding as our new home was being built in 2006. They did excellent work then and have continued to affordably service our siding and shutter needs with excellence, professional integrity, and care even as recent as October 2023. They even have a roofing team who replaced a missing shingle for us on their recent service call. Thank you *******, *****, *******, ****, ***, and *****. Team ***, you are the best!*******************************
Che recently did the siding on one side of my home and Pen Backs on the other side. They provided a good selection siding and gave me a great price. Both ***** **** and ****** *******, explained the process and kept us informed. My wife noted they were down to earth and gave us all the time we needed for questions. Just a super company.
Frequently asked questions about Custom Home Exteriors Inc.
How is Custom Home Exteriors Inc. rated?
Custom Home Exteriors Inc. has a 4.4 star rating with 34 reviews.
When is Custom Home Exteriors Inc. open?
Custom Home Exteriors Inc. is open now. It will close at 4:00 p.m.
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