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1 New Hampshire Ave #125, Portsmouth, NH, 03801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:30 p.m. | |
Tue | 8:30 a.m. to 4:30 p.m. | |
Wed | 8:30 a.m. to 4:30 p.m. | |
Thu | 8:30 a.m. to 4:30 p.m. | |
Fri | 8:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I highly recommend Jonathan and Custom Glaze. They provide excellent quality, reliable, and timely service. Custom Glaze resurfaced our bathtub 10 years prior, and the finish remained in great condition. We opted for another resurfacing due to hard water causing a slight off-white tint and two small chips from a dropped heavy bottle.
The tub started chipping less than a year after the work was done despite following the instructions and using the approved cleaning products. The chipping has progressively gotten worse and more peels off with every use. I contacted the company when the chipping first started and they initially responded. After telling them the problem and sending photos they stopped responding.
I had my tub refinished by them a couple years ago, which came with a 5 year warranty. I had issues a few years in and was completely ignored by them and my calls weren't returned. Their work doesn't hold up and they don't stand by it.
I overlooked the runs and plugged drain. Had to hire a plumber. Sent pictures of peeling January 13. Called the office . I was told they would call back. February 29 still no call
Custom Glaze has a 3 star rating with 8 reviews.
Custom Glaze is closed now. It will open tomorrow at 8:30 a.m.
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