Custom Design & Environment's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Custom Design & Environment

3.0

About this business

* Custom Design Environments * Audio/Video Distribution * Electronics Installation Specialists 

Location details

5280 Mayfield Rd, Mayfield Heights, OH, 44124, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.08 reviews
Select a rating
Dennis's profile image
2 years ago

Dennis Brooks I have been a customer of CDE for 14 years, and return when I need service or when I purchase new equipment. Jim McDonough and his staff are knowledgeable, courteous, and efficient. I would recommend them for any AV needs. 

Sam's profile image
2 years ago

Arrogant , Sarcastic and Demeaning. When I visited to audition some audio components, I was treated with less than adequate respect or concern. The sales guy i was supposed to meet, wasn't there, and when he arrived, the guy who conducted the audition, said he was in the building, but he never went to get him so we can talk, as we discussed on the phone. When i arrived there, I rang the bell, and was told to hang on a moment. 7 minutes later, my audition guy arrived to unlock the door to let me in. It was 8º that day. The a... read more

Tanya's profile image
2 years ago

Custom Design Environments Inc is very professional!!!!! Wow. I am shocked to read these reviews. I just bought a little system for my living room (plasma, receiver, blu ray, and speakers) and they were beyond pleasant! I never once felt like they were talking over me or with disrespect. The saleman I worked with spent alot of time explaining the different features on my units. The installation also went smoothly and was done in a timely fashion. The workmen even wore shoe covers in my home so not to track dirt, which I REAL... read more

john's profile image
2 years ago

Speakers I recently drove 190 miles from Western New York, to Ohio to audition a set of Magnepan MG 1.6 speakers that I purchased threw this company. To my surprise it was a nightmare., They had a really bad attitude toward the smaller guy (not spending 30 to 60 thousand on home theater installation). Also the person who gave the audition had no clue about Magnepan's products what so ever. He had the Magnepan's set up backwards and way to loud for the tiny cold room we were standing in. He also would not answer promptly or c... read more

Dennis B.'s profile image
12 years ago

Dennis Brooks I have been a customer of CDE for 14 years, and return when I need service or when I purchase new equipment. Jim McDonough and his staff are knowledgeable, courteous, and efficient. I would recommend them for any AV needs. 

Tanya D.'s profile image
15 years ago

Custom Design Environments Inc is very professional!!!!! Wow. I am shocked to read these reviews. I just bought a little system for my living room (plasma, receiver, blu ray, and speakers) and they were beyond pleasant! I never once felt like they were talking over me or with disrespect. The saleman I worked with spent alot of time explaining the different features on my units. The installation also went smoothly and was done in a timely fashion. The workmen even wore shoe covers in my home so not to track dirt, which I REAL... read more

Sam B.'s profile image
16 years ago

Arrogant , Sarcastic and Demeaning. When I visited to audition some audio components, I was treated with less than adequate respect or concern. The sales guy i was supposed to meet, wasn't there, and when he arrived, the guy who conducted the audition, said he was in the building, but he never went to get him so we can talk, as we discussed on the phone. When i arrived there, I rang the bell, and was told to hang on a moment. 7 minutes later, my audition guy arrived to unlock the door to let me in. It was 8 that day. The aud... read more

john g.'s profile image
16 years ago

Speakers I recently drove 190 miles from Western New York, to Ohio to audition a set of Magnepan MG 1.6 speakers that I purchased threw this company. To my surprise it was a nightmare., They had a really bad attitude toward the smaller guy (not spending 30 to 60 thousand on home theater installation). Also the person who gave the audition had no clue about Magnepan's products what so ever. He had the Magnepan's set up backwards and way to loud for the tiny cold room we were standing in. He also would not answer promptly or c... read more

Frequently asked questions about Custom Design & Environment

How is Custom Design & Environment rated?

Custom Design & Environment has a 3 star rating with 8 reviews. 

When is Custom Design & Environment open?

Custom Design & Environment is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com