Custom Boards Toronto | Wedding Signs + Seating Charts

Jeff Brewer 

on Google

2 months ago

Very disappointed with this company. We ordered a sign/seating chart bundle for close to $500 on Aug 11. No one reached out to us until Aug 31 (a week before our wedding) to confirm they were actually working on it. We confirmed artwork but there was no further communication. We also didn’t receive notification that the sign was ready to pick up. They were unresponsive via email and their phone voicemail box was full. We were left to scramble the day before our wedding, and spent an additional $350 to print replacement signs... read more

Namrah s 

on Google

2 months ago

My experience with custom boards Toronto was amazing!! The customer service was excellent and the team was very patient and understanding. Delivery time was prompt and there were no unexpected delays. I will definitely be ordering from here again! 

Jessica Ke 

on Google

2 months ago

I would not recommend, especially if you're looking to book for an event as significant as a wedding. I placed my order early in the year for my August wedding. Everything was going well prior to placing my order; however, when I tried to follow up on my design and the timeframe for receiving it, etc., I wasn't receiving any communication. I called the number several times and was told I would get a call back shortly while they "checked" – I never got it. I literally only started hearing back two weeks prior to the wedding (... read more

Mariam 

on Google

2 months ago

I am so happy and grateful for the service that @customboards has provided for my event. They went above and beyond the industry standard to ensure great customer service and turnaround time. My wedding would have been completely in shambles without the team working day and night to fix my signs. I contacted her initially after my original wedding planner bailed on me, and I had no guarantee for anything in my event. I needed everything in 4 days time: signage, table numbers, menu cards, the works. The team was so understand... read more

Connor McBean 

on Google

2 months ago

We paid almost $400 for a welcome sign and seating chart. After taking our money they have gone completely silent for over a week. No artwork proofs, no updates, no responses to multiple voicemails and emails. No explanation for the delay. We are now just days from our wedding and still have not been able to reach them. We have had to scramble to find a different company and spend another $400, including an additional rush fee, to replace what they have not delivered. This business is totally unreliable and unprofessional. T... read more