Curls by September

Catherine Cole 

on Google

7 months ago

I'm back to my original hairstylist. Although September is good. I was put off by she gives you a perfect off your first cut and style for a positive review on social media. Who wouldn't do that. But the most unsettling thing is when coloring my hair she did not listen and would not go as light as I wanted for hightlights. I am 52 I understood that I would need extra attention to my hair after the coloring. The third problem I encountered was she changed her hours and aggressively trying to put me in a schedule that I could ... read more

Madelyn Watford 

on Google

10 months ago

After a few months of going back in forth on whether to post a review, I'm here to give my honest thoughts. I saw September near the end of January, and was super excited to finally get some help with my poofy, frizzy hair. I had attempted to style it on my own, but I really needed someone to sit me down and tell me what to do. September did provide me with helpful tips and gave me a good haircut. However, she lacks professionalism and organization. September asks you to watch some videos on her Facebook page before you come... read more

Kelsey Hood 

on Google

a year ago

I've had my appointment scheduled for a few months and it was supposed to be next week. I had asked if September could do haircuts for kids as young as 5 or if she knew anyone who did. She surprisingly offered to cut my daughter's hair at my appointment but said she would need a picture of her before she could give me a better quote and make it official on the books but to let her know. I agreed, said I wanted it and thought I understood since she had already seen my picture back when I had first made my appointment but late... read more

Kristie Lands 

on Google

3 years ago

Poor customer service. I requested my dry cut and this is the response I received after saying my husband was afraid to travel the icy roads from Jonesboro to Memphis. Could I schedule my dry refresh haircut? Any Saturdays available? That's about the only day I can get to Memphis. Thank you Saturday February 20th 11 am? How does that work for you . September Young I wish but my husband is afraid to travel from Jonesboro Saturday due to the roads. I believe we are available other Saturdays except March 13th. That is 6 days fr... read more

Renee Webber 

on Google

3 years ago

Terrible customer service. Cancelled my second appointment I had held for 5 months when it was only 3 weeks away. No explanation and no apology. Reply: Stop lying. On Facebook you said I had never been to your salon. I had the appointment for 5 months, you lost the info and asked me to reconfirm which I did. I have the text at 9:30am saying you put me back on the books and then you cancelled me at 3:30pm that same day because I hadn’t had time to reply yet to the second message. Terrible customer service.