Cummins Southern Plains, LLC

ᗪᗩYᑎᗩ 

on Google

4 days ago

We dropped our Class A motorhome off at Cummins Sales and Service in San Antonio on 8/4/25 and provided paperwork on the issues we’ve had since purchasing it in July. They called later that day to say the generator was broken and would be repaired under warranty once parts arrived. The work was completed and covered under warranty, and we were able to pick it up as promised. The only thing we’d note is the work could have been started sooner and we could have been given pickup timing earlier so we weren’t rushing to get ther... read more

Money Moves 

on Google

2 weeks ago

Absolutely awful dealing with their service department. Takes weeks and multiple follow ups to get a response on a service quote for repairs. 

Jamie N 

on Google

2 weeks ago

Absolutely awful dealing with their service department. Takes weeks and multiple follow ups to get a response on a service quote for repairs. 

Teresa Rooney 

on Google

a month ago

Brought our 2002 Tiffin Zephyr RV 450 Cummins side mount into this shop for an overheating issue in November 2024. Minimum charge was a 4 hour diagnostic ($200+/hr). Service rep called the next day to identify problems were pinholes and a flange. We had no loss of antifreeze during our 1,000+ drive from Utah, so we doubted this analysis. Service manager then said then it had to be the radiator, a $8,000 replacement cost. We were not convinced, but authorized the replacement of the serpentine belt to see if it would fix the p... read more

David Borrego 

on Google

a month ago

Very knowledgeable and great service.