Cummins Sales and Service

Anne Klumpp 

on Google

a month ago

We cannot say enough good things about the Cummins service department in Mount Clemens. We live, work, and travel full-time in our Entegra Coach motorhome, so having a service location we can truly trust is incredibly important to us. Bob, our service writer, is outstanding. He is thorough, knowledgeable, caring, and excellent at communicating throughout the process. He kept us informed, explained things clearly, and genuinely seemed to have our best interest in mind. We went out of our way to bring our motorhome to this loc... read more

Anne Klumpp 

on Google

a year ago

We recently had our motorhome in for service at Cummins Sales and Service in Mount Clemens, MI, and the experience was exceptional from start to finish. Our service writer, Bob, was great to work with—professional, kind, and thorough. He kept us informed every step of the way and made a complicated situation feel manageable. The team discovered that our SCR Catalyst was part of a Cummins recall campaign that we were unaware of, and despite multiple service appointments across the country, it had never been addressed. Thanks ... read more

Kurt Schell 

on Google

a year ago

Had a few calls to parts and service for my equipment. Barb and Bob were quite informative and helped as much as they could, but parts are not readily available for my Onan engine. They were upfront that they will not service my equipment, likely due to being 26 years old and the $222 cost of labor on it. Not great news, but they were honest about it. Would use them for parts in the future.