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Cummins Sales and Service is the registered trade name of Cummins Inc. in North America. Cummins Inc., a global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 55,000 people worldwide and serves customers in... read more
1030 SW 34th St, Renton, WA, 98057, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am a Sales & Marketing Manager and have encountered customer service issues in many aspects of my work but I have never worked with a service center that has lacked as much as Cummins NW. It took almost 3 weeks for repairs to be done and the phone communication from the service department was almost nil. Our mechanic worked the night shift so he could not contact our warranty company (east coast) and no notes were left for any day shift personnel to take over. We lost over a week in just communication time from warranty to... read more
Cummins Northwest has a 3.3 star rating with 4 reviews.
Cummins Northwest is closed now. It will open tomorrow at 9:00 a.m.
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