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8757 Highway N, O'Fallon, MO, 63367, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
To start my service, they wanted a $300 deposit. Insanity. Their customer service couldn’t be any worse, their app doesn’t work, so when you’re unable to make a payment, they’ll abruptly turn you off. The things I want to say about this company would have me on an CIA/FBI watchlist. I pray for the day this company goes out of business or Ameren takes over. Had I know this company would be running things here, kid you not I would’ve lived elsewhere. Scary knowing this unbelievably incompetent “conpany” is allowed to operate.
8/7/2025 - Called to disconnect my electric service and was told they couldn’t backdate the request. It’s 2025—how does a utility company still not have systems sophisticated enough to handle basic billing adjustments? Absolutely ridiculous. Glad to be done with them for good!
How come the phones not working? You’re still open by the Internet…. Come on answer phone calls until the place closed down not 10 minutes before hand you stop answering or accepting calls. I keep calling, phone rings a couple times and just hangs up on me.
I just want to say the woman that works the drive-thru window at the Troy Missouri location she is awesome she always has a smile very nice very prompt knows her job and is service with a smile I don't know her name she's always there when I go pay my bill she does her job very well
So you give me a bill. I set up an account using your member number you gave me. Can't log in to your system to pay. Your account number, your system is some how my problem.
Cuivre River Electric Cooperative has a 2.6 star rating with 50 reviews.
Cuivre River Electric Cooperative is open now. It will close at 4:30 p.m.
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