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CubeSmart Self Storage
- Consumer Services
- Zachary, LA
About this business
Specialties: Big Red Storage offers a wide range of storage units both climate controlled and standard.
Location details
3400 LA-19, Zachary, LA, 70791, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
The attendant was very helpful and thorough with the process.
When I purchase my storage unit it was not unlocked and ready for me to move in. I had to take off from work just to make sure I moved my belongings. Tried calling customer service and couldn’t get no one on the line to assist me and I was told I should have just called when I did all that and still did not get assistance until the next day. Did not have my storage unit six months and my price went up $15.
I have had my things in this cubesmart storage for over 10months. No one told me that they had rats. I have a climate control. I pay extra for climate control so that I won’t have to deal with rats so when I did the insurance claim, they told me that it didn’t cover the damage that the rats have done to my things in that unit so now I have to replace thousands of dollars worth of items for me and my kids and no help from them and still wanna charge me a monthly fee $145 I know I wasn’t going on the regular. It’s been months ... read more
SEPTEMBER 2024 UPDATE: They double-locked our storage unit (red lock) so we couldn't access it even though I have never missed a payment and had already paid for the month September. Their response? Oops. Our bad. - That's it. DO NOT USE THIS COMPANY TO STORE YOUR BELONGINGS. ------- If I could move my stuff out sooner I would. When I signed up the storage was around $180/month. My bill for January? $304. (December 2023's bill was $266.) They have ridiculous automatic price increases every year. I used to have a 2nd storage ... read more
SEPTEMBER 2024 UPDATE: They double-locked our storage unit (red lock) so we couldn't access it even though I have never missed a payment and had already paid for the month September. Their response? Oops. Our bad. - That's it. DO NOT USE THIS COMPANY TO STORE YOUR BELONGINGS. ------- If I could move my stuff out sooner I would. When I signed up the storage was around $180/month. My bill for January? $304. (December 2023's bill was $266.) They have ridiculous automatic price increases every year. I used to have a 2nd storage ... read more
Frequently asked questions about CubeSmart Self Storage
How is CubeSmart Self Storage rated?
CubeSmart Self Storage has a 4.8 star rating with 248 reviews.
When is CubeSmart Self Storage open?
CubeSmart Self Storage is closed now. It will open at 9:30 a.m.
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