CTS - Sims-Lohman - By Appointment Only

John B. 

on Google

4 months ago

3 years after installation of a granite island countertop and sink, and both the countertop and sink are no longer secured. The granite slab was not attached using any braces, and only glued on two sides. It's not too surprising to see now that it's sliding and I will need to pay to have it fixed. The sink became loose after only a year, and has only gotten worse since, The brackets were incorrectly installed leaving a lot of room for movement. Frustrated I haven't been able to get in touch with anyone about these issues, an... read more

James Schmitz 

on Google

a year ago

Update (5/29/24): I attached a photo of the sink separated from the counter. This is less than 3 years after installation. Was incorrectly installed using only glue, not brackets. Cost of repair: $875. Will never use this company again. Three men finally show up to install my countertops though I was never given an estimated time for their arrival in my email and phone call to inquire when on answered until after they were already there. After a few minutes they are standing there scratching their head but talking in Spanish... read more

Matt Holcombe 

on Google

a year ago

Buyer Beware!!!! I would be cautious about doing business with this company. I purchased granite counter tops from Lowe’s and Sims-Lohman. At no time was this deal transparent and quickly changed from a $1900 purchase to a $2500 purchase. Then the window I was given on the install was for 10:30am to 12:00pm. the installers showed up at 1:00pm with no calls or apologies for my having to wait around for them. Then when backing the truck up my drive, they drove on the lawn leaving ruts for me to have to repair at my expense. Up... read more

Gil Gotlieb 

on Google

a year ago

Very professional Great to work with