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CSN Cowichan Collision Ltd

4.9

About this business

Family owned and operated local business since 1965 

Location details

5194 Mearns Rd, Duncan, BC, V9L 6W3, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9200 reviews
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Nancy Bremner's profile image
Nancy Bremner 
on Google
a day ago

What a marvelous experience dealing with Russ (and crew) at Cowichan Collision. They made a stressful time much easier and my car has come back looking better than new. I highly recommend this business. The little things added up, the help putting the car seat into my rental car was appreciated, the contact letting me know where my car was at and when my car would be ready, arranging the rental car. The front office staff were very professional and so nice to deal with. Hopefully I won't need to get my car repaired again, bu... read more

jacquie large's profile image
jacquie large 
on Google
5 days ago

Wow! I absolutely recommend Russ and his helpful professional team for any detailed work! They did a great job to get me in quickly, kept me informed and updated as things progressed, and did their best to work around my hectic schedule which I really appreciated. Great local people doing an outstanding job with customer service and professional service. Thank you! 

Maureen Kelly's profile image
Maureen Kelly 
on Google
3 weeks ago

Edit May 23, 2025 Giving back the 2 stars I dropped due to my misunderstanding of ICBC coverage. Cowichan Collision paid for my extra day of car rental even though they really didn’t to. Overall, great service and customer support Amazing service, friendly helpful staff. My car looked like new again. Thank you!! Had to drop 2 stars as my car took an extra day to repair and because ICBC was not notified in advanced I am stuck paying extra replacement car rental fee. As Cowichan Collision deals with ICBC daily they could have ... read more

Maureen Kelly's profile image
Maureen Kelly 
on Google
4 weeks ago

Amazing service, friendly helpful staff. My car looked like new again. Thank you!! Had to drop 2 stars as my car took an extra day to repair and because ICBC was not notified in advanced I am stuck paying extra replacement car rental fee. As Cowichan Collision deals with ICBC daily they could have informed ICBC of extra day or, at least notified me that I should contact ICBC. As it stands I must telephone ICBC, wait on hold, explain situation, email documentation that car took extra day to repair and hopefully get a refund. ... read more

Bev Baldwin's profile image
Bev Baldwin 
on Google
2 months ago

These folks do top quality work. Very competent, friendly shop to get your repairs done. I highly recommend them. 

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Frequently asked questions about CSN Cowichan Collision Ltd

How is CSN Cowichan Collision Ltd rated?

CSN Cowichan Collision Ltd has a 4.9 star rating with 200 reviews. 

When is CSN Cowichan Collision Ltd open?

CSN Cowichan Collision Ltd is closed now. It will open tomorrow at 8:00 a.m. 

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