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Crystal Pools
- Contractors
- Thornleigh, NSW
About this business
Location details
1 Central Ave, Thornleigh, NSW, 2120, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall happy with the concrete pool that was built. Timing and admin side could be improved as there was unnecessary delay
We were unhappy with dealing with crystal pools. The pool was put in the wrong place which meant it did not line up with the house. There was no apology or acknowledgement. It took them a long time to get back in to finish the pool, despite us urging them to get started. I got the impression they prioritise pools with house builders they regularly work with rather than one off clients. Pool equipment they recommended was supposedly good though
I ended up with a beautiful , high quality pool from Crystal pools , but the whole process took a very long time. There were delays in the beginning caused by some confusion regarding my need for a DA vs a CDC , mainly depending on the latest flood zoning report. Then there were quite long gaps in between the various steps of the pool build , from excavation to final tiling and pool fence erection. Perhaps Crystal pools took on too many clients at that time , and their tradespeople and organizers were stretched too thin.
Crystal Pool's were fantastic to deal with and l would highely recommend them. Seamless process from start to finish. Well priced for a concrete pool.
Frequently asked questions about Crystal Pools
How is Crystal Pools rated?
Crystal Pools has a 4.5 star rating with 92 reviews.
When is Crystal Pools open?
Crystal Pools is closed now. It will open at 8:30 a.m.
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