Crystal Lake Clinic

Emma B. 

on Yellow Pages

6 years ago

This place picks and chooses who it wants to treat right,it's taking me over nine months to get my high blood pressure meds and still as of 6/19/2018 doctor wanting to see if I should be on them,well after all of this time my blood pressure has been 193 over 112 and at every doctor visit as well as throughout being home it's very high,well I was told today that it doesn't matter I've been on high blood pressure meds for 5 years straight befor seeing this doctor he said he is a new doctor there and don't wanna just through ou... read more

Amy R. 

on Yellow Pages

7 years ago

My doctor went on vacation without calling in my prescription. The office staff seemed like they could care less even when I told them I was in a lot of pain. I was told by the reception that she was just the middle man which meant to me that no one was going out of their way to help me. This is the second time this has happened. They have so many policies that when something out of the ordinary happens they don't know what to do. So FRUSTRATED!!!!! 

Mary ann J. 

on Yellow Pages

7 years ago

I have had nothing but great service from all of the staff. Very accommodating to my needs. No bad experiences here. 

Foryour C. 

on Yellow Pages

9 years ago

What a joke. The receptionists are clearly just trying to get a paycheck without doing anything but the bare minimum and even when they do "help" you, they find a way to butcher the job. Then, when you bring it to their attention they ask if you, the patient, would like to solve the problem. Ummm.... no thanks. I don't get paid to do your job. I have my own; thanks. Add that to the fact that the record-keeping is lacking. My child was almost given an immunization he had already received at his previous appointment until I sa... read more