Crunch Fitness - Normal

Terrell 

on Google

5 days ago

Horribly ran from top to bottom. They make it so hard to cancel your membership. Waste your time by having you come up there multiple times to talk to Parker who is 0 help, but insures you he will resolve the problem. Final result is they add multi late fees and send the balance to collections. Avoid this gym at all cost. 

Kim M 

on Google

2 weeks ago

I’m not going to lie, I was not a fan of Crunch at first. I thought it was way too crowded for me to feel comfortable enough to enjoy but I was so wrong. This gym has really grown on me and I absolutely love the classes. Taking away two stars because it is so difficult to cancel personal training. Dropping to 1 star because it is impossible to cancel the membership. 

Jennifer Fox 

on Google

2 weeks ago

I love it, but they need a separate hip abduction and adduction machine. Or perhaps another hip abduction, to have two. Often been broken from overuse 

Savannah Brinkman 

on Google

2 weeks ago

Went to this location for 2 months - way too busy with college kids. Staff is not friendly or helpful. I cancelled my membership and got charged another fee 2 months later. No one has been able to help me out and it’s been a month since I’ve asked for the refund. Do not go here!! 

Spring Laughlin 

on Google

3 weeks ago

I am a member but I’m disappointed on some things. Everytime I’ve come in, most of front desk is on their phones. It would be nice to see a smiling face and acknowledge me. I’ve been coming for 2 months and no one asked why I never had a card to check in with.Ive ran a front desk at a gym so that’s I’m mentioning these things. Front desk should be promoting pt and new classes and getting familiar with clientele. Why not contests to motivate your members. Just a few thoughts.