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Cruise Vacation Outlet
- Hospitality
- Orlando, FL
About this business
Location details
5575 S Semoran Blvd, Ste 4, Orlando, FL, 32822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TLDR: Sent us a quote for a cruise, we put a hold on it till I got off of work to go pay. They came back and said they sent us the wrong quote and sent us over the updated quote that was ~$600 more expensive. The Ol’ bait and switch in action. I called to get some reasoning and got shouted “ we all make mistakes” roughly 7 times. Womp womp
I had a disappointing experience with Cruise Vacation Outlet, particularly with our travel agent, Paru Madhav. From the start, communication was poor—emails went unanswered for days, and phone calls were rushed or ignored. Paru seemed overwhelmed and visibly frustrated by basic requests, like changing our stateroom or inquiring about upgrades. These simple tasks, which should have been handled efficiently, became drawn-out ordeals, leaving us feeling like a burden rather than valued customers. When we finally got responses, ... read more
Amazing place to buy cruises! BBB accredited open every day (&night) they work together as a team. Go ahead, call them you will not be disappointed!!! Oh, and they don’t charge ANY fees!
In the process of taking a couple of weeks to plan a family cruise (costing ~$10k, just for the cabins), I get a message from Cruise Vacation Outlet stating that "we are dragging this out" and that they are "stepping down from the offer and moving forward with other inquiries". Quote was good but I didn't think I'd be rushed into making a purchase.
Go elsewhere! Beth messed up on my booking with the payment and when I politely told her she screamed at me!
Frequently asked questions about Cruise Vacation Outlet
How is Cruise Vacation Outlet rated?
Cruise Vacation Outlet has a 3.7 star rating with 48 reviews.
When is Cruise Vacation Outlet open?
Cruise Vacation Outlet is open now. It will close at 6:00 p.m.
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