Cruise America RV Rental

A Lee 

on Google

3 weeks ago

#1 wiper blades needed to be replaced #2 interior of the cab was extremely, inordinately soiled; found someone's sock tucked between wall and mattress #3 paperwork from another renter was still left behind in the unit. #4 dash vent broken #5 smoke/CO alarm battery dying/dead Shocks/suspension needed replacement. The vehicle rode so poorly and roughly it rattled everything loose, including the screws on the door’s lock/deadbolt. Cabinetry was literally falling apart. Returned this unit one day early and attempted to discuss t... read more

Richard Yeh 

on Google

2 months ago

Cruise America’s RV are low quality. My RV shock absorbers were shot. Road noise and vibration was loud and high, every small bump or pothole causes big bang sound and shutter. Water pump was broken intermittently. Dining table that was supposed to convert to a bed was poorly built so table gets stuck when converting. The fridge also broke down and needed to be rebooted repeatedly. Worse is the leaky black water valve which causes black water to gush out when you open the dump cap. 

Kristina Nieher 

on Google

3 months ago

1. We lost our sewage hose on a rough paved road because the flap shook loose while driving. We had to go out of our way to have it replaced. After that, we taped the flap shut to prevent the loss of the new hose. 2. We had at least three mice in our RV gnawing at our food, and we had to buy mouse traps to get rid of them, including handling the dead mice. We lost some of our apples and bagged nuts to mice and had to discard them due to the risk of contamination. Photos of the apple and dead mice are enclosed. 3. The key to ... read more

Murat Yalcin 

on Google

4 months ago

Tldr: 1. RV city water system was broken 2. Unpleasant, disrespectful worker On October 3rd, I picked up the RV. The guy who was working with me was very nice guy and I had a very nice checking in experience with him. Then I took the RV to the campsite, when I connected to city water, bottom of the toilet started to leak into the RV. Pressure of the city water was causing a leak inside the RV. when I realized this I disconnected to city water, just continued using the water from the tank. Check out experience: On October 6, ... read more

Payman Nejati 

on Google

4 months ago

Beware: This location is ran by scammers. Avoid or be extra careful upon return. They will find any excuse to overcharge you and ruin your experience. - opened valve and a little water dropped on the floor. Tried charging my $100!! - fuel tank not at 3/4 exactly (even if it wasn't at pickup, $60 - propane shows almost full, but not full $25 And I had full insurance if not, who knows what they would try charging for. Add to it the aggressive attitude of the management. I've rented from Cruise america for 10yrs now and this is... read more