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Cruise America RV Rental

4.4

About this business

Location details

1899 S Norfolk St, San Mateo, CA 94403, San Mateo, CA, 94403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
WedClosed
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.4132 reviews
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Richard Yeh's profile image
Richard Yeh 
a month ago

Cruise America’s RV are low quality. My RV shock absorbers were shot. Road noise and vibration was loud and high, every small bump or pothole causes big bang sound and shutter. Water pump was broken intermittently. Dining table that was supposed to convert to a bed was poorly built so table gets stuck when converting. The fridge also broke down and needed to be rebooted repeatedly. Worse is the leaky black water valve which causes black water to gush out when you open the dump cap. 

Kristina Nieher's profile image
Kristina Nieher 
2 months ago

1. We lost our sewage hose on a rough paved road because the flap shook loose while driving. We had to go out of our way to have it replaced. After that, we taped the flap shut to prevent the loss of the new hose. 2. We had at least three mice in our RV gnawing at our food, and we had to buy mouse traps to get rid of them, including handling the dead mice. We lost some of our apples and bagged nuts to mice and had to discard them due to the risk of contamination. Photos of the apple and dead mice are enclosed. 3. The key to ... read more

Murat Yalcin's profile image
Murat Yalcin 
3 months ago

Tldr: 1. RV city water system was broken 2. Unpleasant, disrespectful worker On October 3rd, I picked up the RV. The guy who was working with me was very nice guy and I had a very nice checking in experience with him. Then I took the RV to the campsite, when I connected to city water, bottom of the toilet started to leak into the RV. Pressure of the city water was causing a leak inside the RV. when I realized this I disconnected to city water, just continued using the water from the tank. Check out experience: On October 6, ... read more

Payman Nejati's profile image
Payman Nejati 
3 months ago

Beware: This location is ran by scammers. Avoid or be extra careful upon return. They will find any excuse to overcharge you and ruin your experience. - opened valve and a little water dropped on the floor. Tried charging my $100!! - fuel tank not at 3/4 exactly (even if it wasn't at pickup, $60 - propane shows almost full, but not full $25 And I had full insurance if not, who knows what they would try charging for. Add to it the aggressive attitude of the management. I've rented from Cruise america for 10yrs now and this is... read more

Daniel Nava's profile image
Daniel Nava 
3 months ago

Staff was welcoming, friendly, and really helpful with the tour and pro tips for using the RV. 

Frequently asked questions about Cruise America RV Rental

How is Cruise America RV Rental rated?

Cruise America RV Rental has a 4.4 star rating with 132 reviews. 

When is Cruise America RV Rental open?

Cruise America RV Rental is closed now. It will open on Thursday at 9:00 a.m. 

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