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Cruise America RV Rental
- RV Rental
- Bozeman, MT
About this business
Location details
69 New Ventures Dr, Bozeman, MT 59718, Bozeman, MT, 59718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
June 2025. Air conditioning didn’t work. Many phone calls made. No repairman, so no air conditioning. Bad nights due to the heat. Insects got in the camper because the screens didn’t close. Dirty, dirty, dirty. Among other things, the toilet. Also the expensive rented pots and pans. Leaking boiler, leaking shower. Leaking dump. Curtains don't fit. Doors camper and shower don't work properly. Poor information at pickup. Long waiting times at pickup and return despite Early Bird package. Unpleasant regional manager in Bozeman.... read more
Our camper broke down during a cross-country trip and Cruise America did not provide a replacement vehicle or authorize alternative transportation. We waited three full days for a resolution and none was offered. With three young children, we ended up stranded and had to make our own arrangements. While stuck in Bozeman, MT, we spent multiple hours on the phone with customer service, repeatedly told a manager would call back, but no call ever came. We missed prepaid reservations and paid extra expenses as a result. The custo... read more
We are a family of four (two adults and two kids, 7 and 9 years old). We just returned an RV rented from Cruise America. We usually rent from Road Bear, but this time we had no choice, since Cruise America was the only company operating inside Yellowstone. Unfortunately, our experience was very disappointing. The RVs are old, poorly maintained, not very clean, and the company provides no real customer support. Our generator did not work, and the fridge kept turning off, so we had to constantly monitor it to avoid losing our ... read more
Our camper broke down four days ago and cruise America refuses to provide a replacement or authorize for us to rent a car to drive 16 hours back home. We have three small children and are literally sitting in the Bozeman airport waiting for a manager to authorize the rental, even though we’ve been on hold with customer service off and on for the last six hours. Apparently a manager is not available or refuses to authorize it. Terrible customer service. Do not use this company! They volley you around on the phone and make you... read more
Leaky roof. Generator charges are excessive. Great customer service. RV was filthy at pickup
Frequently asked questions about Cruise America RV Rental
How is Cruise America RV Rental rated?
Cruise America RV Rental has a 3.7 star rating with 22 reviews.
When is Cruise America RV Rental open?
Cruise America RV Rental is closed now. It will open tomorrow at 9:00 a.m.
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