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Crownline Boats
- Boat Dealers
- West Frankfort, IL
About this business
Crownline Boats is a family-owned pleasure boat manufacturer located in West Frankfort, Ill. Founded and incorporated in 1990 by the Claxton family, the 15-year-old company is one of the fastest growing independently owned boat manufacturers in the industry. Crownline has produced and shipped boats to dealers worldwide. The company's professional dealer network consists of approximately 150 marine establishments in the United States, Canada, Europe, South America, Russia and Australia. Crownline Boats has a staff of nearly 5... read more
Location details
11884 Country Club Rd, West Frankfort, IL, 62896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
they use cheap parts, outdated electronics, and do not support the dealers with information on how to get replacement parts.
They sell parts on there boats that say they are Stainless Steel and theyre not. They do not take care of their warranty work , they just tell you your boat is out of warranty when you have proof its not.
In all our years owning boats **************** has always been 100% wonderful , HOWEVER Crownline never ever answers the phone or calls you back on anything that you even have a question on their boats , their answer is contact a Crownline dealer , PFTTTTT because the dealers can not even know the answers , they are just as confused as we are and to boot the Dealers say the office never ever answers them either , Shakes my head , shame on this company for not standing behind their product !!
I would like voice my concern and extreme dissatisfaction on my recent experience with Crownline Boats. I had an issue with an important item/feature that was supposed to come with my purchased boat 1.5 years ago. The item wasn’t available due to supply chain issues at that time. I had communicated to crownline (***** **** *** *** *******) , that I would wait for the item to be available, as opposed to getting a credit. They then turned around and wanted to charge me for these items, as well as to wait an additional 3 – 4 mo... read more
Frequently asked questions about Crownline Boats
How is Crownline Boats rated?
Crownline Boats has a 4.2 star rating with 96 reviews.
When is Crownline Boats open?
Crownline Boats is closed now. It will open at 8:00 a.m.
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