Crossroads Surgery

Saj Chowdhury 

on Google

2 months ago

First time here for me at this surgery.The receptionist with the bop hair and glasses has a face of a sour grape. She is not welcoming at all, does not smile, has no personality, and certainly no customer service skills. Perhaps it’s time to look for another job and preferably not in a customer service role. Nurse was lovely. 

sylv 21 

on Google

6 months ago

I was impressed with how much Crossroads GP's booking system has improved. When I called at 9:00 AM, I was 10th in line, but they called me back promptly. Speaking to someone was quick and easy. Although no appointments were available that late, I was given clear advice on what to do next. The following day, I went in person at 8:10 AM and was booked in without any issues. 

Thomas Griffiths 

on Google

9 months ago

I came here today to get a blood test, and my first impression of this place wasn't an overly good one. I walked in, and the person working on the reception didn't look up or say anything at all when I approached. They were more interested in their work. That in itself isn't a problem, if they were in the middle of doing something, a simple "I'll be with you shortly" would have sufficed. That would have been much better than being ignored. After about 30 seconds of standing there like a lemon, they finally acknowledged me an... read more

Kawaljot Kaur 

on Google

2 years ago

Completely rubbish experience with this surgery after getting registered with them I just book my first appointment after a long wait in the queue when I finally got my appointment today when I went to the surgery the receptionist said I am not registered there but it still shows in their system that I have been booked there for appointment but she ask me to go to their other surgery on the same time it’s a terrible via public transport how anyone can go somewhere else on same time they didn’t have common sense. They didn’t ... read more

Emma 

on Google

2 years ago

Registered here about 5 yrs ago. Told i am under penhill, abbey meads and cross roads. Last time i called abbey meads and told me i have to call crossroads... call today to be told im not registered there?? Rubbish service.