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Crossroads INFINITI of Raleigh
- Automotive
- Raleigh, NC
About this business
Location details
3910 Capital Hills Dr, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I scheduled a 7:40am appointment for a transmission fluid exchange service and experienced one of the most disorganized service visits I’ve ever had. My vehicle sat all day with zero proactive communication. I had to repeatedly call just to get basic information. No updates. No courtesy call. Nothing. My assigned advisor Timothy Cooper left early without properly handing off my case, which left other staff unable to explain the status of my vehicle. That level of internal miscommunication is unacceptable for a dealership rep... read more
I took my car in to be serviced at which time Marcus was the gentleman helping me. He was so nice, helpful and informative! I usually hate dealing with service departments but Marcus make it a nice experience Thank you Marcus!!
As a small business owner, I take reviews very serious and I must say this establishment deserves 12/10 stars!!! Tyler and EC are great people to do business with! Their communication skills - 10/10, manners - 10/10, and overall experience - 12/10. Many dealerships seem to be polite because they simply want your money, but here, you get genuine customer service! Traveling all the way from NY was well worth the experience I had. I informed them about a terrible previous experience I had at another dealership local to me, and ... read more
Their courtesy vehicles are not to courtesy in neighborhoods, speeding through them🤔
Frequently asked questions about Crossroads INFINITI of Raleigh
How is Crossroads INFINITI of Raleigh rated?
Crossroads INFINITI of Raleigh has a 4.6 star rating with 1,655 reviews.
When is Crossroads INFINITI of Raleigh open?
Crossroads INFINITI of Raleigh is open now. It will close at 6:00 p.m.
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