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Crossroads Ford of Prince George - Service Department
- Automotive
- Prince George, VA
About this business
Location details
Service Department, 4500 Whitehill Blvd, Prince George, VA, 23875, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome service
Honestly if I could give below zero stars I would. Last year in 2024 April to be exact my car kept stalling and saying that I had a powertrain malfunction. So the mechanic at this ford dealership told me I needed a brand new transmission which I got and the issue persisted even after a year. I’m now sitting in my car with the same powertrain malfunction. I have no words and everytime I schedule an appointment they call me back and say their mechanics are either not available or make up some other excuse. I’m starting to thin... read more
Prompt, courteous, and knowledgeable!
While we had a great experience with the sales team, the service side is disappointing. My oil change was great and I have no complaints about that. It's the scheduling. We were told that convenient online scheduling was available. The Ford app says that online scheduling is available. The emails that Crossroads sends me take me to an online scheduling form. Yet NO dates or times are ever available to schedule online. I don't want to call, and call, and call, and play phone tag to schedule my service. If you are going to off... read more
Frequently asked questions about Crossroads Ford of Prince George - Service Department
How is Crossroads Ford of Prince George - Service Department rated?
Crossroads Ford of Prince George - Service Department has a 3.4 star rating with 13 reviews.
When is Crossroads Ford of Prince George - Service Department open?
Crossroads Ford of Prince George - Service Department is open now. It will close at 6:30 p.m.
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