Crossroads Ford of Prince George - Parts Department

Wyatt Pederson 

on Google

4 weeks ago

Bit of a rant. Brought my car in for an engine knock and before it was diagnosed, the techs went straight to recommending and new engine without even trying to see what the actual problem was. Had to go back and forth telling them to diagnose before anything. Initial diag was that they only listened to it and recommend a new engine. Like what, 250 to listen to a knock!!? Told them to figure it out, removed oil pan. Still not figuring it out so straight to the usual, just buy an engine. Does it need an engine, not yet. Finall... read more

braulio collado 

on Google

a month ago

This is the Worse ford Dealer I've ever been , there customer service sucks, Yesterday I called and talked to TC from parts I believe I ask him what I need to do to get the door code to my truck, he said just go up to service with your ID and they will give it to you, so I went to the dealer went to service then I was told I needed to make an appointment for that witch I did the lady never mention a service charge for this, when I show up today after taking of from work they want to hit me with a service fee, She has a sign ... read more

Denise Hargrove 

on Google

5 months ago

Everyone was very Professional!! We felt welcomed! They were Courteous, kind as well as concerned of our Well being! The Best Quality of Care for a Car Dealership in Virginia!! The Most Extraordinary Gentleman! Thank You Jeffrey Gaddy, Alexander Perry and Kenny Wingfield. 

Billy T 

on Google

9 months ago

I don’t think I’ve gotten one order that’s been 100% correct with the parts I’ve ordered since the split from the dodge dealer. The Parts department has gone down hill since. Haley ford might just be my go to from now on.