Crossroads Auto Spa

Can't deal with slop anymore 

on Dex Knows

14 years ago

Stay away from this chop shop I agree with the other reviewers - in the car wash, their door slammed prematurely into my truck causing damage. When I pointed it out to the kid wiping the car down, he could care less. So could the lady manager. For the oil change, they have a knack for not screwing in the oil plug securely so if you like oil on your driveway and in the garage - this is the place for you. Happened twice. I am never going back there even if I have to pay more elsewhere. They are incompetent hacks at best at Cro... read more

Plainfield Disappointed 

on Dex Knows

14 years ago

Lied on Multiple Occasions I typically go here for my periodic oil changes and the staff is usually pretty good...may be a bit overpriced, but it's quick, close to home and I get a good car wash out of it. However, I most recently enountered the worst thing you can get at a car maintenance shop...someone who lies about work performed (and work you've paid for). I had trouble getting the valve caps off of my tires earlier in the week when the weather got cold, so when I went in for my oil change I asked that they be sure to c... read more

auto guy 

on Dex Knows

15 years ago

terrible some how i got charged alomost 60 bucks for a synthetic oil chang and didnt realize i got charged for their "free" car wash. after that nearly a month later my engine mysteriously blew up. unfortunatly that dumped all the oil out so no way of knowing why. if you decide to go to this place you might as well dump sand in your motor. 

Hunter1 

on Dex Knows

15 years ago

Crossroad auto spill I have been to this self professed Auto Spa 5 times for oil changes and couple car washes. I can't understand why I went back so many times except that it is real close to home. The service I have received in those 5 visits has been poor at best. One visit left me with a cross threaded oil filter that leaked oil in my drive and on my exhaust pipe and burned as I drove. I had to have it fixed at another station. On my next visit with a new car they spilled oil in the skid plate, the heat shield and on the... read more

Plainfield customer 

on Dex Knows

15 years ago

Customer Service! These people take the extra effort to remember you, careful with their work, and don't try to unnecessarily upsell. Went the extra mile when detailing the cars.