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CrossCountry Mortgage, Inc.
- Mortgage Lenders
- New York, NY
About this business
Location details
697 Lorimer St, New York, NY, 11211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I rarely write reviews, but I feel obligated to share this experience to warn other buyers—especially first-time homebuyers. We initially locked a 4.99% interest rate on January 29 for our NYC condo purchase. Because condo approvals in New York City are known to take time, we repeatedly asked the loan officer about how to handle the rate lock if closing went beyond 60 days. Even though we specifically requested to keep the rate locked and asked for the best options available, he did not give us any options and strongly convi... read more
Awful service, cannot ever seem to get a service department representative on the phone or an answer via email within the promised time frame. This is my second mortgage with cross country and I’ve had the same issues both times. Shame on me for trusting them again. Do yourself a favor and find another mortgage company.
As a first time buyer, it was a nerve-wracking feeling to even think that owning a house was a reality. Sheetal and Anabel put me at ease from our first meeting. They were professionals from the start and treated my wife and I with nothing but respect and love. Thank you for making this happen and look forward to a continue partnership.i would highly recommend to anyone seeking to buy their new home to rely on cross country mortgage and their team of professionals.
This company and lender was our very first experience in the mortgage world and it was horrible. I was referred to Rafael from a close friend who got a house through them and she said he was amazing. So we started the process and it was just very hard to get email responses from him. I had to constantly email for follow-ups, etc. He did not offer any advice or help with searching for grants, loans or dpas. No assist to us whatsoever; we felt alone and confused. At one point he told us to reach back out once we have a certain... read more
As a first time home buyer, the process of buying a home had been stressful and struggle. We were referred to Ron by a trusted realtor team. The very first time when me and my husband were consulting with Ron, he was telling us there is a perfect program fits us and we can potentially get a rate between 4% to 5%. I was doubting it because the market rate back then was almost 7%!!! Ron Liu and Alexis Ramirez (Ron’s processor) explained everything patiently in every detail that we need. After doing our own research online, we ... read more
Frequently asked questions about CrossCountry Mortgage, Inc.
How is CrossCountry Mortgage, Inc. rated?
CrossCountry Mortgage, Inc. has a 4.7 star rating with 128 reviews.
When is CrossCountry Mortgage, Inc. open?
CrossCountry Mortgage, Inc. is open now. It will close at 5:00 p.m.
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