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Cross Insurance
- Insurance
- Portsmouth, NH
About this business
Location details
75 Portsmouth Blvd STE 100, Portsmouth, NH 03801, Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. | |
| Wed | Closed | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family has used Cross Insurance for several years. We have always been happy with the efficient, friendly and timely responses we receive from the staff. Recently I was purchasing a new car and had to access an insurance card ASAP. Even though the person who has handled my account for years recently was transferred to another department -- she stepped in to help. And my new rep was on the ball as well - providing all that I needed for this transaction - as well as helping to transfer and name change on several accounts. ... read more
I was lied to by my account manager on the termination of my policy. I was passed from one account manager that messed up my small business policy in the middle of a project and almost cost me the job. Due to the fact my policy was set up so incorrectly since I left Cross six months ago I’ve paid over $20,000 and insurance audit based on an incorrect policy. The sad part is I can’t even afford the $20,000 but I paid it anyways and now can’t afford an attorney to fight Cross. The worst part is my email chain were very clear o... read more
Since coming on board with Cross, I cannot say enough about the customer service skills of Stephanie Coolen. She has helped me navigate through several issues with Travelers in a timely manner. Her quick response, attention to detail, and work ethic deserve recognition. Great Job!
Tatjana has been simply fantastic, managing our account since we switched to Cross Insurance. She was especially helpful recently, in addressing the impact of recent property transactions on our coverage needs. This included a super effort to secure us the best possible terms at the lowest cost with highly rated companies. As we were extremely preoccupied with real estate complexities and moving logistics, we were most gratified that we didn't have to also worry about our insurance protection. Tatjana was incredibly responsi... read more
Frequently asked questions about Cross Insurance
How is Cross Insurance rated?
Cross Insurance has a 4.8 star rating with 25 reviews.
When is Cross Insurance open?
Cross Insurance is closed now. It will open on Thursday at 8:00 a.m.
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