Cross Hands & Tumble Surgery

Shannon Williams 

on Google

2 months ago

Receptionist this morning was rude, disrespectful, would talk over me every chance she got and was completely unwilling to help and got frustrated and rude. I phoned at 8am and pressed 8 for them to call back once I was at number 1 in que, she never did. She was snappy and condescending. Kept telling me to book through the app, once I asked which app, she wouldn't tell me so still I have no idea which app I should be using. This place has been going down hill for years and I really hoped once it was taken over it would get b... read more

Anna-Marie Wright 

on Google

2 months ago

Can never get a appointment unless its a emergency that's pathetic staff are very unhelpful and the dr keep changing my meds for the generic brands and one of them causes a allergic reaction and was told by Dr Brown I don't care i give what I like no other dr tells me what to do even though the letter said im allergic but he did not care 

Sarah Davies 

on Google

2 months ago

Horrible surgery. Unhelpful staff. No call backs when promised. 

Vasi Cornel Apati 

on Google

3 months ago

They won’t book me in to see a GP unless I am dead. Absolute joke. 

Andrew W 

on Google

4 months ago

I feel sorry for the staff here there is simply too much demand, they need more doctors and more admin people. I called at 8am to wait 25 mins being 9th in the queue to be told all appointments are gone ! This happens every time I call ! Only if you have a real urgent issue will they book a doctor otherwise they ask you to try again another day. I wonder how many people just want a concern to be checked and keep getting told to ring back eventually get told yes it is cancer but treatment was too late.