Cross Country Mortgage Inc

Deb Fabian 

on Google

3 years ago

It has taken me 2 years to be calm enough to leave a review for this place. I have that much contempt for them. I was referred to them by my realtor, thru the whole process I kept asking the broker, I can't remember his name, about different things and checking on this or that, about 2 weeks before close he told me to stop doing everyone else's job and relax.... 10 days before close he called me and told me there was a problem missed and they are backing out and not giving me the loan, TEN DAYS BEFORE CLOSE. then I go to ano... read more

Adam Young-Murphy 

on Google

3 years ago

Our realtor referred us to Cross Country, which was an absolute grand slam. Sean Hadley and Chris Bullock were available at the drop of a hat to answer any questions we had or walk through the paperwork. They handled everything from A to Z and made the home buying process a breeze. As first time home buyers, we were incredibly skeptical. After speaking with Sean the first time, we knew we had our guy. He was cool and confident, and super knowledgeable. Sean spent nearly an hour on the phone with us when we first called, talk... read more

Tyler McHugh 

on Google

6 years ago

Exceptional service, they truly care about the customer. Great experience. 

Nancy McGregor 

on Google

6 years ago

Crosscountry sold my mortgage off to a different company and I couldn't be happier!! First of all, they don't have an app. I know not everyone cares about this, but I pay all my bills online quickly through apps and crosscountry makes it very difficult to pay bills. It's 2018, get an app. Also, good luck getting ahold of anyone to answer your questions. I emailed their coustmer service to ask for the "pay-by-phone" number and never received a response. That was MONTHS ago. So I called coustmer service and they had no idea wh... read more